DMT fare collection service

Why DMT FCS

Fare collection as a service is aimed as small & medium transport operators, that wants to implement electronic ticketing system for their fleet buses.

DMT FCS is one of the best and unique service in the market today that enables a transport operator to quickly bring electronic ticketing convenience to the commuters.

The transport operator brings their own front-end devices such as terminals, validators and gates etc., and registers it on DMT FCS Cloud infrastructure, Issues them to the Bus owners and the Terminal is now ready to issue its first ticket! its that simple

How it Works

Here is how DMT FCS business model works

Why choose us

Free Branding

Your business, your brand. We customize the components to add your brand to reflect on the places such as on the terminals, cards, receipts and reports.

Free 6 month bug resolve

We care for our customers. As a result we assure you of 6-month bug resolve support

Free Terminal App Deployment

We will manage app deployment on the terminals

Free Google Map Submission

A software to publish the fleet timetable on google maps, as a result your fleet becomes searchable on google maps

Free Technical support

Our expert support team will hand hold you with full technical support

Free Project consulting

Our team will be available to join you for pre-sale demonstrations, crew training and consultations from a technology and process stand point

Low Cost Of Ownership

There is no hidden cost with our services. Once the service is subscribed the platform will be available to use with no limitations

Cloud Stack SuperAdmin Panel

Dimonte delivers an efficient admin dashboard using Cloud MEAN Stack development

Operating Model of Electronic Ticketing Service

Here is how DMT FCS business model works

DMT FCS is unified electronic ticketing platform that has the potential to bring a breeze into transport ticketing. Bus is issued with a terminal and the passenger is issued a plastic card that can be loaded with some money and becomes ready for buying ticket using the terminal. that simple!

Terminal picks up all the details from the cloud and configures itself. Not to forget the cash, terminal accepts cash payments as well.

What we offer?

Applications & Tools to manage the service

DMT Electronic Ticketing Machine (ETM)

ETM App for the terminal includes realtime data sync so that the collections are instantaneously accessible to the stakeholders. Day report and Lost card handling are all taken card. That makes DMT ETM secure and user friendly.

DMT Service Provider Panel

An efficient admin dashboard that has all the features to manage the operations, starting from time zones up until report format designing.

DMT Bus owner dashboard

A responsive dashboard for the bus owner to add transport, create fare list and associate driver and conductors. All from a single dahsboard.

DMT CardMaker

DMT Card Maker is a tool that helps the Transport operator to per-personalize the cards beffore shipping for sale and distribution. This tool is used by the back office resources.

DMT CardCleaner

DMT Card cleaner is a tool to recycle the card produced by DMT Card Cleaner. This comes handy when the card requires a factroy reset. Sometimes due to improper usage by first time users,the cards get corrupted and requires a factory reset.

Features

Zero Configuration Terminal

Terminal by itself downloads the configuration and makes itself ready for business right after booting.

Card & Cash Payment

DMT FCS supports selling tickets by cash and card issued by the transport operator.

Digital Cash Card

Say goodbye to cash and coins, DMT Card is plastic card that stores digital cash inside it securely. It works on contactless technology. Just a simpletap on the terminal completes the trnsaction.

Vouchers & Coupons

DMT Card can also save vouchers & coupons and use it for making a future purchase.

Card Hotlisting

DMT FCS is very sensitive when it comes to loss or misplacement of the card. Card gets hotlisted within few minutes of reporting the loss of card.

Pay by cash

Card customers can use plastic card to pay. Considering the people without plastic card, they can continue to use cash to buy tickets on the bus.

Mini Statement

If card customer shares his/her mobile number, DMT FCS can push the statement to the phone so that the passenger can know his spend pattern

Online/Offline

DMT ETM ticketting works on both modes without internet connection. Passengers can buy ticket, and get to see the card balance, all without any noticeable difference.

Transaction History

Conductor can always go back to day book feature to see and verify the transactions done for the day. He can also view past day transactions as well without seeking help from the transport operator

Intelligent Terminal

Once the terminal runs low on battery or print roll, DMT ETM stops working unless the battery or the paper roll is restored. This features protects the conductor from performing unfinished transaction and disputes thereafter

Android terminals with DMT ETM software

Paid fatures

Optional features to enhance the service

SMS Notification

Transaction notification can be sent to the passenger

Voucher card

Cards can be designed to store multiple vouchers and coupons. Coupons can be alternative payment method

Returnable card

Cards can configured to be issued on rental basis, this may be needed in case of events and conferences usecases

Mutpile card platform such as NFC, RFID etc

Dimonte can work with various types of cards other than DMT card. This is a typical case where existing cards needs to be integrated and re-used

Offer Engine

DMT FCS also includes a Offers module whereby the transport operator can push the Offers to the passenger using a suitable channel

AVM – Add value machine

Role of AVM would be to allow commuters to recharge using online payments and update DMT card. Thereby avoiding queue at the station counter to load cash

Customer App

DMT FCS Customer app allows self service features that includes critical functions such as card blocking, cash loading and viewing transaction summary.

DMT Combo card

DMT Combo card is a unique plastic card that can be configured with multiple accounts, one can work offline and the other can go online for transaction authorization. It also allows to transfer funds between two accounts

General FAQ

What is Fare Collection as a service

Fare collection as a service is targeted towards small & medium public transport operators to automate their fare collection process by equiping the crew with electronic ticketing machines that can accept cash and card payments to sell the tickets onboard the transport.

Can a privte fleet operator use your service?

Yes. Even a private fleet operator with less that 100 transport can also use the system and benefit from it. Please drop a line to sales@dimonte.co.in and we will respond as early as possible.

Can a ferry operator use your service?

Of course, the serivce works with any kind of transport that the commuters use for commuting. Please drop a line to sales@dimonte.co.in and we will respond as early as possible.

Can I see a demo?

Yes. We can share a video where you can see our fare collection serice in action. Please drop a line to sales@dimonte.co.in and we will respond as early as possible.

Can you tell more about the technical side of it?

We use a mix of architectures and technologies such as cloud computing stack, MEAN stack, Java Stack, Android and contactless card technology stacks. Our solution uses MySQL for data storage

We need the machine to use our language fonts. Is it possible?

Yes. Our service supports mutiple language and multi-currency and we would make those customization atno cost to you. Please drop a line to sales@dimonte.co.in and we will respond as early as possible.

Do you provide support?

Yes. Each project will be assigned with a dedicated support contact that would help to resolve the issue. Support would be accesible over whatsapp, skype and email.

Can I partner with you and offer the serice at my country and handle the support?

Sure. We will be more than happy to know more about you and your plans. Please drop a line to sales@dimonte.co.in and we will respond as early as possible.

Technical FAQ

Can your ETM accept cash and card?

Yes. Our ETM can issue tickets against cash payments and card (cards issued by the transport operator using our systems)

Do we need internet connection to use ETM service?

No. Our ETM and services work without internet. It can issue ticket against cash payments and card without internet, however internet will be needed to upload the transactions to the server atleast once a day.

What about security arrangements for the system?

We follow industry standard cryptographic best practices that are applicable to transit industry. Terminals are secured with Secure Access Module, Cards are locked using cryptographic keys

Is it possible to topup the cards online?

Yes. We have a system interface to support that feature.

We have other payment methods in our country. people may want to use those to pay for the ticket, do you support that?

We will need more concrete information to comment on the possibility. In general it can be achieved and will be billed separately.

What type of cards are supported from functional perspective?

Our services are configured for 2 kinds of cards. 1) Prepaid 2) Postpaid

Can you customize it for our specific needs?

Yes. We can customize it for your needs. Please drop a line to sales@dimonte.co.in and we will respond as early as possible.

What is the communication protocol used between terminal and your backend?

We use more than one protocol such as https, websockets, notifications etc. ETM is designed to work with and without online connectivity.

Who will supply the ticketing machine?

If the transport operator already has ticketing machine, we can integrate those into our system. We have our own reliable supply chain for terminals and cards and can be supplied. Our service is designed to work on android based ticketting machine.

What type of reports are generated by your dahsboard?

Broadly the following reports are generated. More spefic reports can also be designed. 1) Revenue collection 2) Routewise collection 3) Buswise collection 3) Owner revenue report 4) System uptime etc

Can i add multiple bus owners under different operator?

Yes. Bus owner may lease buses to multiple operator and each operator will maintain separate records.

Regulations in our country are bit defferent. We need the servers in our country. How do we do that?

It may not be straight forward to answer. Please write to us with your concrete plans and we can find a way to move forward. email us on sales@dimonte.co.in

Can i use your service for a shart period of time, lets say few months?

Yes of course, possible. No obligation to use beyond your purpose

How to load cash into the card?

Cash loading is done by dedicated access points setup by the issuer. For bank sponsered card, loading happens at the bank branches.

Our Clients

In the making….